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Frequently Asked Questions


Are purchase orders required?

No.  There are a variety of payment methods available, and purchase orders are not required.

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Is there a set payment schedule for services?

Hosting services are billed once a year in January, but application and web development projects are billed at the time of delivery.  Generally a deposit is required, but the actual amount and schedule of payment are flexible and are based on the agreement reached by the client and NewlightSoftware.com.

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Are maintenance contracts included in project estimates?

They can be included if the client wishes.  Some clients prefer to do in-house maintenance, but if not this can be negotiated as part of the price estimate.

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Do you provide free estimates?

Definitely.  We will work with clients to clarify the project concept definition and system requirements at a high level to get an accurate estimate.  We will provide a written estimate that will be included in the contract along with the description of all deliverables. 
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Is the charge per hour or by project?

We will charge by hour or per project depending upon the type of work being done as well as client preferences.  Some types of smaller projects can be paid by the hour, whereas larger systems requiring the full systems software development life cycle often are costed per project.  Ultimately, this is negotiable based upon client preferences.

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Do you have references for past projects?

Yes.  We can provide links to past sites as well as references from previous clients regarding the quality of the work we have done.  Feel free to contact us for more information.

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If we purchase web hosting, who maintains our web site?

That is up to the client.  We can provide professional engineers to do web design, development and maintenance, but if clients prefer to create and manage their own sites, we can charge for hosting services only.

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Are your contractors certified?

Yes.  We have certifications from Sun Microsytems for Java technologies, IBM for XML, and other vendors covering a variety of other areas.  Our engineers have advanced degrees in computer science and many years of experience in the field of information technology.


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Are you hiring sub-contractors or employees right now?

Please check the Current Openings page for this information. 

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